Right of withdrawal

You can revoke the contractual agreement in writing (e.g. letter or e-mail) within 14 days without statement of reasons. The time limit for revocation is fourteen days from the day on which you or a third party who is not the shipping company took possession of the ordered goods.

The notice of withdrawal must be sent to:

thie studios
Katja Kirchner
Kieler Strasse 18
22769 Hamburg



You may use the attached model withdrawal form for this purpose; however, this is not mandatory. To observe the revocation deadline, it shall be sufficient to send the notice regarding the exercise of the right of withdrawal before expiration of the revocation deadline.

Consequences of revocation

Upon your revocation of this agreement, we shall refund all payments received from you including shipping costs (except for any additional costs incurred due to your choice of a shipping method other than the standard, most economical delivery option offered by us) immediately and no later than 14 days after the day we received your notice of revocation of this agreement. For this refund, we shall use the same payment method used by you in the original transaction, unless expressly agreed upon otherwise; under no circumstances will you incur any fees as a result of this refund. We can refuse a refund until we have received the returned merchandise or until you have provided proof of return of the merchandise, whichever occurs first. You must return or hand over the ordered goods immediately, in perfect condition and no later than within fourteen days appointed from the day you informed us. The deadline shall be met if you send the ordered goods before the expiration of the deadline.

You shall bear the immediate costs for the return of the goods.

You shall only be liable to compensate for any loss of value of the goods, if this loss of value was due to a handling of the goods not necessary for testing the quality, characteristics, and manner of functioning of the goods.

End of the information about right of revocation.

   model withdrawal form